Services and Offering

1. Strategic sourcing and outsourcing consultancy
2. Coached outsourcing
3. Managed outsourcing
4. Mixed onsite / nearshore / offshore approach managed by PGS

1. Case studies & building the business case
2. What to outsource (which parts of the project)
• Status of the requirements
• Amount of interactions with the business
3. Where to outsource (country)
• Respect for intellectual property
• Availability of skills (.NET, C#, Oracle, Testing, ..)
• Culture, language, time zone, distance, team size, project size, creativity, recurrence,
• Desire to penetrate a local market
• Need for interactions, type of interaction and their frequency (e.g. parallel teams)
4. Which partner to choose
• Company culture, structure, core business, project size, specialism
• Company processes and certifications (ITIL, Prince2, PMBok, CMMI)
• Company quality standards (ISO)
5. How to outsource
• Local offshore solution vendor
• Representative or vendor in offshore region
• Captive / Joint venture

1. Setting the expectations right (at both sides/sites)
2. Shorten the set-up time
3. Shorten the learning curve
4. Avoid the pitfalls when going offshore
5. Mitigate risks
6. Adopting project processes to facilitate outsourcing
7. Managed outsourcing
8. Which partner to choose
• Cultural training
• Managing virtual teams
• Setting the expectations right
• Adequate reporting
• Negotiate on projects
9. Advise on (acceptance) testing of the work done
10. Define meaningful offshore project metrics and target values
11. Audit the offshore project at any time

1. European customer talks to a European/Belgium company
• Belgian law and regulations apply
• Contracts and negotiations in a local language
• Invoices and payments in Euro [€]
• No requirements for frequent travelling
• No cultural gap to overcome
2. No burden
• No other culture to deal with
• Managing the virtual team
• Language issues are taken care of (document translations)
• No excessive travelling
• Use of local, European currency
3. Acceptance testing of work done
4. Watchdog on requirements, change requests, problem solving, bugs
5. Auditing on progress reporting
6. Reporting
7. Possibility to handle multiple subcontractors
• Skill availability
• Near shore-offshore combination

1. Best of both worlds
2. Customer has a single partner for executing a project
• Single point of contact
• One partner and one contract for one project
• One responsible for the outsource business
3. PGS defines which parts to outsource
• Core / Non-core business
• Availability of skills
• Best price / quality
4. PGS selects the outsource partner(s)
5. Onsite project representation by PGS
6. Cost optimization
7. Lead time optimization (time to market)

1. Strategic outsourcing consultancy
• When considering outsourcing on strategic level
• When questioning the chosen outsource solution and benefits
2. Coaching outsourcing
• When preparing business processes and staff for outsourcing
• When starting up outsourcing and establishing the modus operandi
• When wanting to shorten the learning curve
3. Manage outsourcing
• When optimizing outsourcing
• When restructuring outsourcing
• When increasing the success rate and the benefits and decreasing the risks
4. Mixed onsite-outsource approach
• When optimizing on flexibility on resources
• When optimizing on flexibility on requirements
• When optimizing customer interactions
• When outsourcing complete projects